Membership
1.1. Your membership will begin on
the day you join & shall run for a period of 12 months.
1.2. Membership subscriptions shall
be renewed annually, on or before the date of renewal, by payment to the Club
of the annual subscription in force at that time.
1.3. Your membership is personal to
you. You cannot transfer it to another person and is not refundable.
1.4. Temporary membership may be
offered, at the discretion of management, to short term residents or guests of
current members on payment of current fee and by completing and signing a Health
PAR-Q.
1.5. As a not-for-profit charity, Forest of Dean Gymnastics & Fitness Centre can claim Gift Aid on all membership annual subscriptions. You need to confirm if you pay tax and are eligible for HMRC Gift Aid.
2. Fees
Monthly Direct Debit Option
2.1. When paying by Direct Debit, an
initial payment will be required to cover the period up to your first DD
payment.
2.2. You must pay a monthly subscription which will be determined by your
chosen membership package.
2.3. Monthly installments will be due on either the 1st, 8th, 15th or 25th of
each calendar month or the next available working day by Direct Debit.
2.4. We may change the amount of your
monthly payments. If we do, we will write to you at the address you have given
us 14 days before the changes take place.
2.5. If Forest of Dean Gymnastics
& Fitness Centre or the bank/building society makes a mistake with your
direct debit payment you are guaranteed a full and immediate refund from your
bank/building society.
2.6. Monthly fees are payable even if you do not use the centre.
10 Visit Card (10vsc) Option
2.7. 10 visit cards will be valid for
a period of 4 months.
2.8. Validity will expire if the annual membership subscription lapses and is not renewed within the 4 months validity period of the card.
Casual Visit Option
2.9. You must pay before using the Fitzone facilities.
3. Cancelling your Membership
3.1. Cancellation of membership shall be made in writing giving one month’s notice. Direct Debit memberships cannot be cancelled prior to the agreed contract length that you have signed up for and the last payment has been made. A contract may be cancelled once the final payment has been made; this requires 30 days’ notice in writing to Forest of Dean Gymnastics & Fitness Centre (info@forestofdeangym.com). Queries on cancelled memberships can only be dealt with via the email provided.
4. Centre Rules
4.1. You must comply with the centre
rules/etiquette which forms part of this agreement.
4.2. We may change the rules/etiquette at any time. We will post notice of any changes at the centre.
5.
Changing the Agreement
5.1. We can change the agreement at any time. We will give you 14 days’ notice of this change in writing at the address you have given us.
6. Facilities
6.1. You are entitled to use the
facilities available for your category of membership package.
6.2. You may have to pay additional
charges to use certain other facilities/activities at the Centre. You can get a
list of these from our reception points. We can change these prices at any
time.
6.3. Before using any exercise
equipment, you must read and sign the Health Commitment Statement/Pre-Activity
Questionnaire and have a supervised induction session. We can refuse access to
the centre facilities if we consider your health maybe adversely affected using
such facilities.
6.4. If you decline a supervised
induction session, you must sign our full waiver. By signing the waiver, you are confirming that
you are an experienced gym user and do not require an induction so have opted
out.
6.5. Centre’s may open/close
earlier during public holiday periods. Facilities may also close for occasional
special events. Notice will be displayed in the centre in advance notifying
customers of any changes. No refunds will be available for these periods.
6.6. We may change the centre's
opening times or withdraw any of the facilities at any time we need them for
events, tournaments, exhibitions, or other special activities.
6.7. We may need to close a facility
or part of it for repair/refurbishment on the grounds of health and safety or
improving customer service. In the above circumstances we will use our best
endeavours to:
6.7.1. Give as much notice as is
reasonably practicable by displaying notices in the club.
6.8. Your membership does not give
you priority over other users or guarantee the availability of facilities.
6.9. Promotions do not apply to
existing members.
7. Membership sign-in
7.1. You must sign-in using the
ClubRight app via smart phone or membership card at respective points when
accessing facilities; otherwise, we will charge you the standard casual rate.
7.2. All members must have their
photograph taken for identification purposes; this will be stored on Forest of
Dean Gymnastic & Fitness Club database. This information will solely be
used by the Club and will not be released to any third parties.
7.3. If you lose or damage your membership card, you may purchase a replacement at reception. You will aslo be able to sign-in using the ClubRight app
8. Junior Members and Children
8.1. If you are 14-16 (inclusive)
your parent or guardian must sign this agreement on your behalf. By signing
this agreement, you parents or guardian agrees to be responsible for your
behaviour and actions at all times and to pay us any amounts that are due on
your behalf.
8.2. You must have a supervised
induction session, no waiver is available for Junior members.
8.3. When you reach 17, your junior
membership will end, and you will automatically and immediately become a full
adult member and sign a copy of this agreement, unless student evidence is
provided for members ages 17-21 (inclusive).